Privacy Policy

Privacy Policy

Last updated: 5 June 2026

Neuro Aware Sports LTD (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.

We are registered in the United Kingdom. Our registered office is at 18 Parsons Close, St. Albans, United Kingdom, AL3 8ED.

1. Who We Are

Neuro Aware Sports LTD is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: info@neuroawaresports.co.uk
  • Telephone: 07793107880
  • Postal address: 18 Parsons Close, St. Albans, United Kingdom, AL3 8ED

2. What Data We Collect

We may collect and process the following categories of personal data:

  • Identity and contact data: name, email address, telephone number, postal address.
  • Technical data: IP address, browser type and version, time zone setting, browser plug-in types, operating system and platform, device information.
  • Usage data: information about how you use our website, products, and services.
  • Marketing and communications data: your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Data

We collect data through:

  • Direct interactions (forms, emails, phone calls, or face-to-face meetings).
  • Automated technologies or interactions (cookies, server logs, and similar technologies).
  • Third parties or publicly available sources (e.g., analytics providers, search information providers).

4. Lawful Basis for Processing

We will only process your personal data where we have a lawful basis to do so. The lawful bases we rely on are:

  • Consent: where you have given clear consent for us to process your personal data for a specific purpose.
  • Contract: where processing is necessary for the performance of a contract with you.
  • Legal obligation: where processing is necessary for compliance with a legal obligation.
  • Legitimate interests: where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

5. How We Use Your Data

We use your personal data to:

  • Provide and manage our services.
  • Process transactions and send related information.
  • Communicate with you, including responding to enquiries.
  • Send marketing communications (where you have consented).
  • Improve our website and services.
  • Comply with legal obligations.

6. Data Sharing

We do not sell your personal data. We may share your data with:

  • Service providers who perform functions on our behalf (e.g., hosting, payment processing, analytics).
  • Professional advisers (e.g., lawyers, accountants, insurers).
  • Regulators, law enforcement, or other authorities if required by law.

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

7. International Transfers

We do not transfer your personal data outside the United Kingdom or European Economic Area (EEA). If this changes in the future, we will ensure appropriate safeguards are in place.

8. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorised way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and third parties who have a business need to know.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Your Legal Rights

Under data protection law, you have rights including:

  • Right to access – request copies of your personal data.
  • Right to rectification – request correction of inaccurate or incomplete data.
  • Right to erasure – request deletion of your personal data in certain circumstances.
  • Right to restrict processing – request limitation of how we use your data.
  • Right to object to processing – object to processing based on legitimate interests or direct marketing.
  • Right to data portability – request transfer of your data to another organisation.
  • Right to withdraw consent – withdraw consent at any time where we rely on consent.

To exercise any of these rights, please contact us using the details above.

11. Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

13. Complaints

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details above. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.